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FAQ

Frequently Asked Questions

Getting Started

What do I need to join?
All you need to do is:
  • Create a Rapid Rewards Dining account by providing your name, address, phone number, email, and Rapid Rewards® account number on our secure website.
  • Register any credit and/or debit cards you plan to use at restaurants, bars, or clubs.
  • Then, just dine at any program location.
There are no special ID cards or membership numbers to remember. Membership is 100% free and easy!
+ How much does it cost to join Rapid Rewards Dining®?
Nothing! membership is 100% free.
+ How much can I earn with Rapid Rewards Dining?
  • Active members who opt to receive email notifications earn 3 Rapid Rewards points per $1 spent dining at participating restaurants, bars, and clubs, and an additional 10 points per completed review of your experience.
  • Members who opt not to receive email notifications earn 1 point per $2 spent dining at participating restaurants, bars, and clubs, and an additional 10 points per completed review of your experience.
  • All members also earn a First step bonus of 500 Rapid Rewards® bonus points upon reaching a total of 1,500 points (one time only).
  • All members then earn a Thank you bonus of 300 bonus points with each subsequent 1,000 point increment.
+ Why do I need to log in to the Account Center?
Creating an account and logging in when you visit rapidrewardsdining.com will allow you to:
  • Opt in to receive email notifications to earn 3 points per $1 spent dining at program locations.
  • Track the status of your points earned through Rapid Rewards Dining.
  • Write and view online reviews.
  • View the latest updates on new dining spots and bonus offers.
  • Create and access a list of personal favorite restaurants, bars, and clubs
  • Update your email address for receipt of program information and extra rewards offers.
  • Update your credit and/or debit card information in order to earn rewards for your spending.
+ Can I switch to a different reward program?
Yes. You can easily switch to any other Rewards Network program by calling Member services at 800–771–7579.
+ Will my membership with Rapid Rewards Dining ever expire?
Yes, but only after 36 consecutive months of no dining activity with your registered credit or debit card.

Email

+ Why do I want to receive email from Rapid Rewards Dining?
Email is the primary way we keep in touch with our members, and opting in to receive email keeps you up–to–date on all the new restaurants and opportunities to earn Rapid Rewards Dining offers.

In addition, Active members that opt in to receive email from Rapid Rewards Dining earn 6 times more when dining than members that don't.
+ What kind of email will I receive from Rapid Rewards Dining?
Types of emails you may receive, approximately once a week, include:
  • Member recommendations
  • New restaurants in your area that have joined the program
  • Opportunities to earn bonus rewards on special occasions
  • Administrative emails, such as reward confirmations or online review reminders
+ Why am I not getting emails?
  • You may have accidentally opted-out of receiving email from Rapid Rewards Dining.
  • Your email address may have become undeliverable.
  • You may have marked an email sent by Rapid Rewards Dining as spam.
Just add (or re–add) an email address to your Account Center, and your ability to earn 3 Rapid Rewards Points per $1 will instantly resume.

Online Reviews

+ Why should I write a review?
Reviews help Rapid Rewards Dining restaurants know how you feel about their food, service, cleanliness and value. Completing a review after a restaurant visit is required in order for you to receive your 10 bonus points.
+ How do I write my review?
  • A few days after you visit to a participating restaurant, you'll receive an email with a link to complete a review.
  • Review submission forms can also be accessed via your Account Center.
  • The review only takes 2 minutes to complete.
  • Feel free to have fun and be colorful – but please also be honest and accurate. See our content guidelines for further clarification.
+ Who will read my review?
The content of your review will be sent to the restaurant you visited, and also posted on the Rapid Rewards Dining website for other members to read (if you allow).

But no worries about your identity! Only your initials and city/state will be displayed for the restaurant and other diners to see.

Rapid Rewards® points

+ When do points get added to my account?
  • Points will appear in your Rapid Rewards Dining account as soon as the transaction is registered by the restaurant, usually within 5 days.
  • Points earned through Rapid Rewards Dining will appear in your Rapid Rewards® account 6–8 weeks after the transaction occurs.
+ Why can't I see my last transaction?
  • It may take up to five days for a transaction to appear after dining, depending on the restaurant's credit card handling.
  • You did not use a credit or debit card registered in your Rapid Rewards Dining account to pay your check.
  • You dined on a blackout day, indicated on the restaurant's information page.
  • You dined at a restaurant that left the Rapid Rewards Dining program prior to the date you visited.

Any other questions?

Call Rapid Rewards Dining member services at 800–771–7579, or email us at rapidrewards@rewardsnetwork.com.